PSS #39
VA Support
Status:
New
Priority:
Medium
Assignee:
-
Category:
-
Start date:
04/25/2022
Due date:
% Done:
0%
Estimated time:
Description
Phone coverage, and what to expect.
- 11p-2:30a, Night Staff + Angelie
- 2:30a-5:30a, Normally dead, Angelie
- 5:30a-7a: Angelie and Sieu
- 7a-12:30p: Angelie - Online
- 12:30-1p: Staff - also busiest part of day (cleaning)
- 1p-3p, Maria + Staff
- 3p-8p, Maria - online
- 8p-11p, Maria and Staff
Always welcome to text me (3969 number) at any time. Can, of course, Vox whole team as well. If emergency and absolutely no answer, call me at my "4002" number - let it ring 3 times, hang up. If I am home, I will hear it and it will signal both Jill and I to wake up and check msgs.